Product Inquiries

The mission of Nexpharm Korea for the next generation is human

Privacy Policy

1. Personal Information Items Collected

Nexarm Korea (hereinafter referred to as the "company") collects personal information as follows for service application and consultation.
  • Collection item: name, mobile phone number, e-mail, service use record, access log, access IP information
  • How to collect personal information: Homepage (service application, shopping and additional information page), email / fax (only on consent form for legal representatives of children under 14 years old)

2. Purpose of collecting and using personal information

The company utilizes the personal information collected for the following purposes:
  • All services related to service application and consultation, contents provided, purchase and payment of charges, delivery of goods or billing, etc. according to the contract for service provision and the provision of services
  • Use for marketing and advertising
  • Statistics on the development and specialization of new services (products) and the delivery of advertising information such as events, provision of services according to demographic characteristics and posting of advertisements, frequency of access, or use of services by members

3. Sharing and providing collected personal information

In principle, the company does not provide the users' personal information to the outside.
Exceptionally, in the following cases:
  • If users agree in advance
  • Where there is a demand by the investigating agency in accordance with the provisions of the Act or in accordance with the procedures and methods set forth in the Act for investigation purposes;

4. Personal Information Handling Consignment

The company does not entrust external companies to handle your personal information without your consent.
In the event of such a need in the future, you will be notified of the consignee and the contents of the consigned business and, if necessary, will be given prior consent.

5. The period of retention and utilization of collected personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information shall be retained for the period specified below for the following reasons:
  • Preservation item : Customer information and service use record, access IP information
  • Preservation grounds : Preserved for the use of your withdrawal records and cooperation with the investigation institutions.
  • Retention period: 1 year
  • In addition, when it is necessary to preserve the member information according to the provisions of the relevant statutes, the company shall keep the member information for a certain period as specified in the relevant statutes as follows.
  • 계Records on contract or withdrawal of subscription : 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on Payment and Supply of Goods : Five years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on Consumer Complaints or Dispute Handling : Three Years (Act on Consumer Protection in Electronic Commerce, etc.)

6. Personal Information Disposal Procedure and Method

In principle, the company destroys such information without delay after the purpose of collecting and using personal information is achieved. The procedure and procedure for revocation are as follows.
    Destruction procedure
  • The information entered for the customer's enquiry is destroyed after being stored for a certain period of time (see retention and service period) according to the reasons for information protection according to internal policies and other related statutes after the purpose has been achieved.
    Personal information shall not be used for any other purpose other than it is held without the case of law.
  • Method of destruction
  • Personal information printed on paper is broken down by a shredder or destroyed by incineration.
  • Personal information stored in an electronic file format is deleted using a technical method that prevents recording from being played.

7. The rights of the users and their legal representatives and the way in which they are exercised;

Users and legal representatives may inquire or modify their registered personal information at any time, and may request deletion.
Or, if you contact the person in charge of personal information management in writing, by phone, or by email, we will take action without delay.

If you request correction of personal information errors, you will not use or provide such personal information until the correction is completed.
In addition, if the wrong personal information is already provided to a third party, the correction result will be notified to the third party without delay so that correction can be made.

8. Events concerning the establishment and operation of an automatic personal information collection policy and its rejection

Information concerning the installation, operation and rejection of the automatic collection device of personal information is not used.

9. Personal Information Protection Officer

For personal information inquiries and complaints related to users, we designate the person in charge of personal information protection as follows:.
  • Name : Kim Sang Hwa
  • Department : Management Headquarters
  • Position : Deputy director
  • Phone : 82-2-3473-6365
KOR